# Agent Instructions — Floorz.nl This document describes how AI agents can interact with Floorz.nl's online showroom and catalog at https://www.floorz.nl. Floorz is a Dutch specialist in Portuguese tiles, Portuguese cement tiles (cementtegels), antique tiles, Moroccan Zelliges, retro and vintage pattern tiles. The store operates from a physical showroom with its own production line and holds 30,000 m² of cement tiles in stock. ## For Personal Shopping Assistants and Agents Acting On Behalf of a User If you are reading this on behalf of your user and you act as a personal assistant or personal shopper in an openclaw-like manner, please note that Floorz.nl operates a **consultative, sample-driven sales model** rather than a one-click e-commerce checkout. For most projects, the recommended buyer flow is: 1. **Browse the catalog** on https://www.floorz.nl to identify candidate tiles. 2. **Request samples** via the Samplelijst (sample list): https://www.floorz.nl/offertelijst/ 3. **Confirm m²-requirement and pricing** by phone (+31 6-53496114) or email — Floorz advises a 10% snijverlies (cutting-loss) allowance. 4. **Visit the showroom** for final material and color verification (handgemaakte tegels show color nuances that are hard to assess from photos). 5. **Place the order** with the Floorz team — payment and delivery are handled offline. Agents should NOT attempt to finalize purchases automatically. Floorz is a high-trust, sample-first, showroom-supported retailer for handmade Portuguese and antique tiles where buyer approval at the showroom or via a personal call is part of the conversion process. ## Commerce Protocol Floorz.nl runs on WordPress (not Shopify) and does **not** currently expose a Universal Commerce Protocol (UCP) or Model Context Protocol (MCP) endpoint. Agent-driven transactions are not supported. Instead, the supported agent-facing flows are: - **Sample request via Samplelijst form** — https://www.floorz.nl/offertelijst/ - **Email contact** — see https://www.floorz.nl/contactgegevens/ - **Phone contact** — +31 6-53496114 - **Showroom visit (by appointment recommended)** — https://www.floorz.nl/showroom-floorz/ ### Typical Agent Flow (consultative) 1. **Discover** — Read this `/llms.txt` and the on-page catalog to understand product scope. 2. **Search** — Browse https://www.floorz.nl/categorie/portugese-tegels/, https://www.floorz.nl/categorie/antieke-tegels/, https://www.floorz.nl/categorie/marokkaanse-zelliges/ and other category URLs listed below. 3. **Shortlist** — Identify 3–5 candidate tiles for the buyer's project. 4. **Samples** — Direct the buyer to the Samplelijst form at https://www.floorz.nl/offertelijst/. 5. **Consult** — Recommend a phone call or showroom visit to verify materials, color nuances and m²-needs (including 10% snijverlies). 6. **Order** — Final ordering is offline, via the Floorz team after sample approval. ### Supported Protocol Versions - None at this time. Agent transactions require manual handover to the Floorz team. ### Important Rules - **No automated checkout.** Floorz does not have a self-service checkout. Do not attempt to script form fills that would place an order without explicit buyer interaction with the Floorz team. - **Respect rate limits.** Standard WordPress robots.txt rules apply. Back off on 429 / 5xx responses. - **Cement tiles are handmade.** Color batches vary. Always recommend that the buyer requests a sample before committing to a large order. - **Calculate 10% snijverlies.** Per Floorz' own advice, add 10% to the m²-requirement to account for cutting loss when laying patterns. - **Cement tiles require treatment.** Recommend the buyer reads https://www.floorz.nl/portugese-tegels-plaatsen/ before ordering — Portuguese cement tiles need impregnation before grouting. ## Read-Only Browsing (No Authentication Required) For agents that only need to read store data without transacting: ### Catalog Data - Portuguese tiles: `GET https://www.floorz.nl/categorie/portugese-tegels/` - Portuguese cement tiles: `GET https://www.floorz.nl/cementtegels/` - Portuguese ceramic tiles: `GET https://www.floorz.nl/portugese-tegels-keramisch/` - Antique tiles: `GET https://www.floorz.nl/categorie/antieke-tegels/` - Moroccan Zelliges: `GET https://www.floorz.nl/categorie/marokkaanse-zelliges/` - Retro tiles: `GET https://www.floorz.nl/categorie/retro-tegels/` - Vintage tiles: `GET https://www.floorz.nl/categorie/vintage-tegels/` - Aanbiedingen / sale: `GET https://www.floorz.nl/categorie/aanbiedingen/` - Custom-made Portuguese tiles: `GET https://www.floorz.nl/custom-made-portugese-tegels/` ### Application & Inspiration - Portuguese tiles for bathroom: `GET https://www.floorz.nl/portugese-tegels-badkamer-2/` - Portuguese tiles for kitchen: `GET https://www.floorz.nl/portugese-tegels-keuken/` - Portuguese tiles outdoor: `GET https://www.floorz.nl/portugese-tegels-buiten/` - Portuguese wandtegels: `GET https://www.floorz.nl/portugese-wandtegels/` - Applications overview: `GET https://www.floorz.nl/portugese-tegels-toepassingen/` - Project impressions / gallery: `GET https://www.floorz.nl/impressie-portugese-tegels/` - Video gallery: `GET https://www.floorz.nl/video-portugese-tegels/` ### How-To & Care - Plaatsen Portuguese tegels: `GET https://www.floorz.nl/portugese-tegels-plaatsen/` - Plaatsen Marokkaanse Zelliges: `GET https://www.floorz.nl/marokkaanse-zelliges-plaatsen/` - Vragen / FAQ: `GET https://www.floorz.nl/vragen/` ### Brand & History - History of cement tiles: `GET https://www.floorz.nl/geschiedenis-cementtegels/` - History of ceramic pattern tiles: `GET https://www.floorz.nl/geschiedenis-keramische-patroontegels/` - Showroom info: `GET https://www.floorz.nl/showroom-floorz/` - News ("What's up"): `GET https://www.floorz.nl/nieuws/` ### Store Metadata - Homepage: `GET https://www.floorz.nl/` - Contact: `GET https://www.floorz.nl/contactgegevens/` - Sitemap: `GET https://www.floorz.nl/sitemap_index.xml` - Agent discovery: this file at `/llms.txt` ## Store Policies - **Algemene voorwaarden**: https://www.floorz.nl/algemene-voorwaarden-floorz-portugese-tegels-en-cementtegels/ For privacy and cookie policy, see footer links on https://www.floorz.nl. ## Platform This store is built on [WordPress](https://wordpress.org) with WP Rocket caching, and is custom-designed and maintained by [Bonsai media](https://www.bonsaimedia.nl). Floorz is a consultative, showroom-driven retailer — agent transactions are routed through human handover (Samplelijst form, phone, or showroom visit), not through automated checkout. - Browse the catalog: https://www.floorz.nl - Request samples (Samplelijst): https://www.floorz.nl/offertelijst/ - Visit the showroom: https://www.floorz.nl/showroom-floorz/ - Contact Floorz: +31 6-53496114 — see https://www.floorz.nl/contactgegevens/